Returns & Warranties

Free 60 Day Returns

Personalised Items: We are so confident you will be delighted with the quality of the engraving or embossing, however if you are not completely satisfied we are happy to arrange an exchange or refund for you.


Our UK returns page on Royal Mail


Free Collection (No Printer Required) Book a collections from your doorstep, office or safeplace. Royal Mail will bring the label to you.

Drop off (No Printer Required) If you don't have a printer you can drop at your Post Office by generating a QR code . Please check that your post office has printing facilities first here.

Drop off (Printer Required) If you have a printer you can drop at your local Post Office or Parcel Postbox.


Returns from outside the UK will need to pay return postage.



Each Buck knife sold by Buck-Store carries a 25 year manufacturer’s warranty. Buck-Store will replace any item that is found to be damaged or faulty when returned to us within 28 days of purchase.


Should a product develop a fault and become defective outside of the first 28 days of receipt of goods, all warranty claims will be handled by the UK distributor Whitby & Co. Please visit the Whitby & Co Warranty Page.


Buck Store does not stock all replacement parts and any spare blades, nor does it offer a repair service. Enquiries of this nature should also be directed to the UK distributor.


If there is anything more we can do to help, please do not hesitate to contact us